Frequently asked questions
Quick answers about Reside2Gether, your privacy, our services and listing a space.
About Reside2Gether
What is RESIDE2GETHER?
RESIDE2GETHER is a digital platform designed to help people find, share and manage suitable spaces while also discovering trusted services related to living, working, moving and organising spaces and events.
What does "Share a Space. Ease Your Rent." mean?
"Share a Space. Ease Your Rent." reflects RESIDE2GETHER's aim to make it easier for people to find, share and make better use of suitable spaces while helping reduce the cost and stress of living, working and accessing related services.
Is RESIDE2GETHER only for Nigeria?
RESIDE2GETHER is initially focused on Nigeria and the UK, with plans to expand into other international markets as the platform develops.
Cookies and privacy
Does the website use cookies?
Yes. RESIDE2GETHER may use necessary cookies to help the website function properly and optional analytics cookies to understand how the website is used and improve the user experience.
Can I use the site with only necessary cookies?
Yes. Where cookie choices are available, you can choose to use only necessary cookies. Optional analytics cookies are not required for the essential operation of the website.
What are optional analytics cookies used for?
Optional analytics cookies help RESIDE2GETHER understand how visitors use the website, such as which pages are visited and how the site is being used. This information can help us improve the website and user experience.
Does RESIDE2GETHER use ads or trackers?
RESIDE2GETHER does not currently use advertising on the platform. Any tracking or analytics technologies used will be handled in accordance with our Cookie Policy and applicable privacy requirements.
Does RESIDE2GETHER sell user data?
No. RESIDE2GETHER does not sell users' personal data. Personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.
Where can I read the Cookie Policy?
You can read the RESIDE2GETHER Cookie Policy on our website. Please visit the Cookie Policy page for information about the cookies and similar technologies we use and how you can manage your preferences.
What happens if I accept all cookies?
If you select "Accept All Cookies," you consent to the use of necessary cookies and any optional cookies enabled on RESIDE2GETHER, such as analytics cookies. These technologies may help the website remember preferences, understand how visitors use the site and improve the user experience.
Services
What services does RESIDE2GETHER offer?
RESIDE2GETHER offers a range of space and related services, including Reside Share, Reside Move, Reside Clean, Reside Fix, Reside Events, Reside Secure, Reside Store and Reside Work.
What is Reside Share?
Reside Share helps users discover, list and share suitable spaces, including homes, rooms, offices, workspaces and other spaces available through the platform.
What is Reside Move?
Reside Move helps users discover moving and relocation services to make moving belongings and relocating to a new space easier and more convenient.
What is Reside Clean?
Reside Clean helps users find and arrange cleaning services for suitable spaces, including homes, offices, hostels, hotels and other spaces.
What is Reside Fix?
Reside Fix helps users connect with professionals who provide repair, maintenance, installation and other space-related services.
What is Reside Events?
Reside Events helps users plan, organise and host events by connecting them with relevant event services such as planning, decoration, catering, entertainment, photography, security and event equipment.
What is Reside Secure?
Reside Secure is designed to help users discover security services and solutions suitable for their homes, businesses, events and other spaces.
What is Reside Store?
Reside Store helps users discover storage solutions for their belongings, particularly when moving, renovating or when additional storage space is needed.
What is Reside Work?
Reside Work helps users discover and share offices, workspaces and other suitable places for working.
How does RESIDE2GETHER help users find suitable services?
RESIDE2GETHER is designed to help users discover relevant spaces and services based on their needs and location. Search and filtering features may help users find suitable options more easily.
Listing and verification
Can I list my own space on RESIDE2GETHER?
Yes. Users may be able to create listings for suitable spaces, subject to RESIDE2GETHER's registration, verification and approval requirements.
Can businesses list their services?
Yes. Businesses and service providers may be able to create listings for relevant services, subject to RESIDE2GETHER's registration, verification and approval requirements.
Does RESIDE2GETHER verify users and listings?
RESIDE2GETHER may use identity, business, property and other verification processes to help create a safer and more trusted marketplace. The specific checks may depend on the type of user, listing or service.
Can tenants list a room or property?
Users should only list a property, room or other space where they have the authority to do so. Where required, RESIDE2GETHER may request more evidences.
What is a Lodger or Sharemate Agreement?
A Lodger or Sharemate Agreement sets out the arrangements between people sharing a suitable residential space, including rent, payments, shared facilities, house rules, responsibilities, notice arrangements and other agreed terms.
Does RESIDE2GETHER provide legal advice?
No. RESIDE2GETHER provides a platform and related services but does not replace professional legal advice. Users should obtain independent legal advice where they need advice about their specific circumstances.
Getting help
How can I contact RESIDE2GETHER?
You can contact the RESIDE2GETHER team through the contact options provided on our website. If Ally cannot answer your question, she can direct you to the appropriate support channel where available.
Does RESIDE2GETHER provide prices for services?
Prices may vary depending on the space, service provider, location and requirements. Ally should not provide or invent a specific price unless an accurate price is available in RESIDE2GETHER's approved information.
Is availability guaranteed on RESIDE2GETHER?
No. Availability can change and may depend on the relevant space or service provider. Users should confirm current availability through the platform or with the relevant provider.
Can I speak to a human at RESIDE2GETHER?
Yes. If you need assistance that Ally cannot provide, you can request human support where available.
Still need help?
Chat with us in the Reside2Gether app, or get in touch with our team. You can also read our Privacy Policy and Cookie Policy.