Support
We are here to help with your account, listings, verification, payments and services.
Chat with us in the app
Open the Reside2Gether app and tap the green chat button on the side of any screen, or go to Profile → Help and support. Our team usually replies within a few minutes during working hours.
Write to hello@reside2gether.com with the email address on your account and a short description of the problem. We reply within one working day.
Common questions
Many answers are in our FAQs: how verification works, listing a space, Reside services, payments and your privacy.
Report a safety concern
In the app, tap the flag icon on a listing, a profile or in a chat to report it or block the person. Reports go straight to our trust and safety team. If you are in immediate danger, contact your local emergency services first.
Delete your account
In the app, go to Profile → Settings → Delete my account. Your account is closed straight away and your data is removed or anonymised after a 14-day grace period, as described in our Privacy Policy. You can also ask us by email.
Privacy
For data protection requests, email privacy@reside2gether.com or read our Privacy Policy and Terms of Service.